Hi, I'm
Ifeyinwa Ezirim
Business Analyst
I am a results-driven Business Analyst with a strong foundation in stakeholder engagement, requirements analysis, and process optimization, complemented by hands-on experience as a Scrum Master and Consultant across various enterprise platforms. I specialize in translating business needs into effective technical solutions, leading cross-functional Agile teams, and driving digital transformation initiatives across diverse domains including insurance, financial services, and healthcare. Known for my strategic mindset and attention to detail, I foster collaboration, ensure data-informed decision-making, and help deliver scalable, value-driven outcomes in complex, fast-paced environments.
12 years job
Experience
50+ Projects
Completed
Online 24/7
Support
Services
I Provide Wide Range Of Services
Agile Delivery & Team Management
Managing cross-functional teams, fostering collaboration, and ensuring smooth communication to drive project success and productivity through Agile-Scrum practices and delivery frameworks.
Project Management
Overseeing end-to-end project lifecycles by creating charters, RAID logs, and milestone trackers, coordinating cross-functional teams, and aligning execution with PMO standards to ensure timely delivery, risk mitigation, and stakeholder visibility.
Salesforce & Systems Integration
Designing, configuring, and optimizing Salesforce solutions across Sales Cloud, Service Cloud, and Financial Services Cloud while integrating with platforms like Genesys and Kafka to streamline business processes and enhance user adoption.
Stakeholder Communication
Gathering and validating requirements, leading discovery workshops, and maintaining clear documentation to align business needs with technical delivery and ensure stakeholder satisfaction.
Why Choose Me
My Experience Area
Business Analysis & Requirements Management
98%
Salesforce & CRM Solutions
95%
Agile Project Delivery
92%
Process Improvement & Workflow Optimization
90%
Testing & Quality Assurance
85%
Reporting & Data Visualization
88%
Worked With
Served
Portfolio
My Amazing Works
Feedbacks from people,
I have worked with
Truly Reliable!
I had the privilege of working with Linda at Questrade, where her dual role as Business Analyst and Scrum Master was key. A proactive leader, team player, and problem-solver—she’s an absolute asset to any team.
Prabhjot Singh
QA Lead
Agile Champion!
Ifeyinwa (Linda) is a proactive and collaborative Scrum Master who improved team velocity and agile practices. Her leadership, clear communication, and commitment to excellence make her an invaluable asset to any organization.
Aliya Beg
Team Lead
Team Asset!
Linda made a strong impact at Questrade, earning great feedback across teams. Her technical expertise in Salesforce and focus on collaboration and agile excellence make her a standout professional any team would value.
Lucas Calegari
Engineering Manager
Exceptional Analyst!
I had the pleasure of working with Ifeyinwa on several projects. She’s a skilled Business Analyst with strong problem-solving abilities, strategic thinking, and collaborative spirit—an asset to any team seeking impactful results.
Uche Osakwe
Senior Configurations Analyst
LEARNING JOURNEY
Education & Certification
Master’s in Business Administration – Ambrose Alli University
- Comprehensive MBA program with focus on strategic management, operations, and business process improvement across enterprises.
Certified Salesforce AI Specialist
- Validated skills in leveraging Salesforce’s AI capabilities to enhance automation, predictions, and customer intelligence.
Six Sigma Green Belt
- Industry-recognized certification focused on process improvement, quality control, and data-driven decision-making.
CBAP (Certified Business Analysis Professional)
- Advanced-level certification in business analysis, emphasizing requirement management, stakeholder collaboration, and business process modeling.
Google Cloud Digital Leader
- Recognized expertise in cloud technology and digital transformation using Google Cloud’s business solutions.
Salesforce Business Analyst
- Validated skills in business process analysis, CRM optimization, and cross-functional stakeholder engagement using Salesforce tools.
Salesforce Administrator
- Credentialed in Salesforce configuration, user management, data access, and automation best practices.
Certified Scrum Master
- Credential demonstrating practical knowledge of Scrum framework, Agile principles, and team facilitation.
Six Sigma Yellow Belt
- Trained in process improvement, root cause analysis, quality enhancement techniques.
Certified Salesforce Service Cloud
- Proficient in case management, automation, and customer service process optimization.
Let's Connect
Please fill out the form on this section to contact with me. Or call between 9:00 a.m. and 8:00 p.m. ET, Monday through Friday
Let's message me and make something together
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